Shipping policy

Shipping Policy

Shipping & Delivery

We are committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days after payment has been successfully received. Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

Our standard shipping time is:

10–25 business days

Delivery times may vary depending on your location, customs procedures, carrier delays, weather conditions, or other circumstances beyond our control.

Please note that the estimated delivery time begins after your order has been processed and shipped.

Worldwide Shipping

We offer worldwide shipping to most countries. Shipping availability and delivery times may vary depending on the destination.

Tracking

When tracking information is available, it will be provided by email. Please allow a few days for tracking information to become active after your order has been shipped.

Customs & Import Duties

By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

Delayed or Missing Orders

If your order has not arrived within the estimated 10–25 business day delivery period, please contact our support team. We will do our best to assist you in locating your package.

Please make sure your shipping address is correct before completing your purchase. We are not responsible for orders delivered to an incorrect address provided by the customer.